Privacy Policy

Last updated: March 18, 2026

1. Scope

This Privacy Policy describes how DeepSeek V4 collects, uses, and shares information when you visit our website, create an account, purchase a subscription or credit pack, contact us, or use our AI generation features.

2. Information We Collect

We may collect information you provide directly to us, such as your name, email address, billing details, support requests, prompts, uploaded files, and account preferences. We may also collect technical information such as IP address, browser type, device information, log data, and basic usage information relating to how you access and use the Service.

3. How We Use Information

We may use information to operate the Service, process payments, authenticate users, respond to inquiries, troubleshoot issues, prevent abuse, comply with legal obligations, and improve our products and customer experience.

4. Service Providers and Payment Processors

We may share information with third-party providers that help us operate the Service, such as hosting, authentication, analytics, payment, storage, customer support, and infrastructure vendors. These providers may process information on our behalf according to their own terms and privacy practices.

5. AI Inputs and Outputs

Prompts, uploaded files, generated outputs, and related metadata may be processed as part of delivering the Service. Depending on the model or provider used for a request, this data may also be handled by third-party AI service providers involved in generation and moderation workflows.

6. Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including account management, billing, fraud prevention, dispute resolution, legal compliance, and legitimate business operations.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to keep you signed in, maintain sessions, understand service usage, and support site functionality. You can control certain cookie settings through your browser.

8. Security

We use measures designed to protect information appropriate to the nature of the data we process. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information. To make a privacy request, please contact us using the email below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date posted on this page.

11. Contact

For privacy-related inquiries, please contact us at privacy@deepseekv4.click.